Davy, director of Caribbean Sales Nortel Networks and Bernard
Mitchell, TSTTs chief operations officer signs the partnership
agreement at TSTT House, Edward Street, Port of Spain yesterday.
Even as State-owned telecom provider TSTT announced plans
to spend US$50 million to improve its GSM service to the country,
it disclosed plans to send home more of its 3,500 staff.
At a press conference at TSTTs Edward Street, Port-of-Spain
head office yesterday, Bernard Mitchell, TSTTs chief
operations officer, said the company was over-staffed and
was scrutinising every level of operation to identify possible
we enhance our operations and become more efficient as a company,
we want to remind our customers that this in no way jeopardises
the level of customer service we provide on a daily basis.
There are a number of support areas which we recognise are
overstaffed. We are in the process of trimming that staff,
In October, TSTT announced plans to reduce its workforce by
800 employees in an attempt to cut its operating cost when
the market opens for competition.
On the heels of competition in the local market, the company
has engaged Nortel Networks to expand and upgrade its GSM/GPRS
wireless network and will spend more than US$50 million over
the next two years.
Speaking at the news conference yesterday were Ian Joseph,
TSTTs vice president for Mobile Services and Tony Davy,
director of Caribbean Sales Nortel Networks.
Nortel will deploy an EDGE (Enhanced Data for GSM Evolution)
solution, which will boost capacity for TSTT and enable its
subscribers to access a range of advanced, wireless services,
including high-speed wireless Internet access, e-mail, corporate
databases, m-commerce applications and multi-media messaging.
Mitchell said the company intended to do all in its power
to remain the number one service provider in the country.
TSTT was also investing in a technology called R4.
will help TSTTs network make more efficient use of capacity,
combining and switching all voice and data traffic
over a single, intelligent infrastructure that recognises
the different calls and how to handle each other, Davy
TSTT will add 100 new cell sites in 100 days to its existing
infrastructure of 140.