
Confidentiality
and privacy
Confidentiality
is something that doesnt exist in Trinidad. A secret
here is something you tell other people, one person at a time.
Such views have wide currency socially, not without good reason.
People have heard their business delivered as testimony
in prayer meetings; at cocktail parties inebriated professionals
have shared client confidences; and nurses, indeed,
nurses assistants, will tell you which big man
in society has an STD.
In every society, social trust means social capital, but reserves
of social capital are not unlimited. Confidentiality is an
irreplaceable constituent of social capital, but, here as
in other such areas of value, its easier to squander
and waste than to replenish.
The value of confidentiality for professional services is
obvious. For centuries a principle in the Hippocratic oath
set the aspirational standard for healthcare: Whatever,
in connection with my professional service, I see or hear,
in the life of men, which ought not to be spoken of abroad,
I will not divulge, as reckoning that all such should be kept
secret.
The standard has allowed patients to set aside hesitancy in
speaking of their behaviours, ailments, and concerns to their
physician.
Confidentiality is perhaps an even more important feature
in psychoanalytic disciplines, and its not difficult
to see why. It allows individuals to get help for dealing
with issues they may think too shameful or socially embarrassing
to share with family or friends.
A covenant of trust with a psychotherapist constitutes
a save haven. Confidentiality helps to build the patients
trust in the psychotherapist and in the process. Full disclosure
on the patients part is impossible without it.
In non-professional contexts, the issues are not so much the
creation of a safe haven or conditions of full disclosure,
but the ability to control information about oneself. Here
confidentiality is closely related to the right to privacy.
A right to privacy is essential to everyones freedom
of self-determination. An individual has a right to keep her
thoughts, feelings, and personal data from being shared with
others. The crucial feature is not the absence of information
about us in the minds of others, but, as noted, the control
we should have over such information ourselves.
A society with loose standards about the sanctity of confidences
disrespects everyones claim to privacy as a right. It
curtails everyones freedom to control what they want
told or disclosed about themselves. Such a situation is nothing
short of routine assault on human dignity.
Law has traditionally recognised that there are relationships
so important to social interaction that they deserve protection
from all intrusion. These relationships are termed privileges
and are, with limited exceptions, exempt from compulsory disclosure.
The four such protected relationships are husband and wife,
attorney and client, physician and patient, and priest and
penitent.
Within recent years, however, such encroachments on privilege
have taken place on the medical front that some ethicists
argue that confidentiality in medicine is a decrepit
concept. Medical insurers, on the one hand, insist and
more on their right to know, in making their own
assessments of medical necessity.
On the other hand, what physicians and patients have traditionally
understood as confidential protection no longer exists. The
list grows of the numbers of people with needs and responsibilities
to examine patients charts and records. Thus, what the
patient presumes and what is actually the case are two completely
different things. Scores of healthcare people with a need
to know evacuate confidentiality of any real value or
meaning.
Surveys also indicate that patients expect a more rigorous
standard to obtain in respect of discussion of their situations.
They expect physicians to have some discussion with colleagues
informally and in professional settings, but they draw the
line at discussion with spouses and at parties.
On the legal front, the landmark Tarasoff case in California
(1969) struck a tremendous blow to therapeutic confidentiality.
The majority opinion held that the protective privilege
(therapist and patient) ends where the public peril begins.
Policy considerations here, of course, often entail a tragic
calculus, but the bottom line is that the law is moving more
and more away from protecting patients who divulge their secrets
in treatment, towards protecting clinicians who breach confidentiality
and report their patients to enforcement authorities.
The sole dissenting judge in Tarasoff reminded his colleagues
of the implications of the landmark shift. It cripples the
use and effectiveness of psychiatry. Patients will be
deterred from seeking treatment, and covenants of trust will
be seriously imperiled.
In Jaffee vs Redmond (1996), the Supreme Court returned to
pre-Tarasoff policy. Effective therapy, the justices
wrote, depends upon an atmosphere of confidence and
trust, and therefore the mere possibility of disclosure of
confidential communication may impede development of the relationship
necessary for successful treatment.
In private settings, breaches of confidentiality do not have
the same structurally bad consequences as they do professionally,
but there is a more immediate consequence in the erosion in
trust between individuals.
When confidences fail, mistrust increases and unfettered interaction
diminishes. More people keep themselves to themselves, which
means thinner social relations and a much thinner civic life.
Privacy becomes less a right claimed as an instrument of self-determination,
than a barrier against loose lips and looser ethics.
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