tolerate too much
afraid its all bad news this week, folks.
No T&T maps
Go to http://sta.uwi.edu/images/roadMap.gif
and see the worst map of T&T Ive ever seen,
and this is UWI! Go to www.gov.tt and click on Tourism.
Go to Getting Around in Trinidad & Tobago.
You can find out about bus services for the disabled,
but dont look for a map. Isnt that incredible,
There are no street maps of T&T online! The Government
has them; WASA has them; EBC has them. CSO has them.
And we have paid the salaries of the people to prepare
them already, but we arent important enough to have
So which party is going to promise to share them freely
with us, the taxpayers, if they are elected?
I see Tobago Express pilots are causing untold hardship
to innocent third parties, ie, passengers, in the pursuit
of a pay rise.
Even worse, the UWI lecturers are holding their students
to ransom in pursuit of their pay negotiations, showing
how totally lacking they are in terms of creativity.
Personally, I would love to see the industrial relations
law in this country modified, so that it is illegal to
take action against any party who is not a signatory to
a pay agreement.
If you want to get third parties on your side, then appeal
to them for support; dont punish them. Otherwise,
sort your problems out yourselves.
If you dont like the pay, leave the job when you
finish your contract.
In the UK, the police have a hand-held radar gun which
they just point at the car registration plate, and it
will give them, instantly, details of the car, insurance,
tax, etc, and the drivers licence, including the
You see how far behind our police chiefs have kept us
with their aversion to technology?
Road to Toco
Well, the Ministry of Broken Promises has really excelled
with the road to Toco.
I drove to Salybia recently, and I was shocked to see
the construction project to dual the road from OMeara
to Wallerfield looking virtually abandoned.
That project has been going on for years, and not a word
from the ministry on its status. (And still no Web site
where you could read about it!).
But there was worse to come. There are new retaining walls
built along the Toco road, and they are not backfilled,
so motorists are still in single file trying not to fall
into the excavation.
They have been that way so long, bush is growing in the
excavation! And the crowning glory is the fact that instead
of taking the opportunity to straighten the road when
doing road works, the ministry just blindly follows the
old twisty donkey cart route.
Maybe we should just give a cheque to the Chinese and
let them fix our road system. The Ministry of Broken Promises
certainly cant do it.
On Thursday, July 19, at 2.30 pm, I went to the Tobago
ferry terminal office on Wrightson Road, to pay for a
Nothing prepared me for the bedlam I saw in the ticket
hall. The conditions the customers were forced to endure
People were packed into that small hall like sardines;
the elderly and mothers with children forced to wait in
Other woes were non-functioning air conditioning; one
fan for hundreds of people; four booths to issue boarding
passes and one person working; six booths for cashiers
and one person working.
They had to have the police there to maintain order. It
was like a scene out of a Palestinian refugee camp.
I was told that a new facility was being built. What has
that got to do with conditions today? The air-conditioning
could be fixed today.
A Take-a ticket system could be implemented
VISA and Linx payments, which dont involve cash,
could be implemented TODAY.
Why must people suffer one more day than is necessary?
Waiting on a new building does not help the thousands
of people who need service TODAY.
If the people arent being treated like human beings
by the staff of the port in the old building, what makes
you think it will be any different in the new building?
The managers of the ferry service should hang their heads
in shame. It is a national disgrace the way people were
How does a new building or a new ferry make a bad system
Its a state of mind more than a question of resources.
The old days of indifference to the customer must go.
If staff dont want to help the customer, then they
have no place in a 2020 organisation, and that needs to
be spelt out loud and clear.
Pay them off; get rid of them. Send the message out that
indifference will not be tolerated, either
by managers, supervisors or workers.
Why didnt the supervisor on that shift roll up his
or her sleeves and help? Where was she or he?
Certainly not where the customers were. Will she or he
I sometimes wish the word tolerance was removed
from our national motto.
I understand it means race, religion, etc, but it has
gone too far. People are tolerating too much.
If the manager wont deal with the problem, he or
she deserves to be fired. There is no room for indifference
Indifference should be a dismissible offence just like
lateness, swearing, etc. The port has the monopoly because
of the Government subsidy on the Tobago run.
No one can compete against a subsidised state enterprise.
Is it any surprise the ferry service also comes under
the Ministry of Broken Promises.
Another example of the abuse of a monopoly. Lets
get with the programme. Subsidise the customer,
not the company.
Just a thought.