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BY
ADAM STRISIVER
Sophie Wight looks forward to Christmas.
And not just for the presents.
I
enjoy seeing the new decorations every year. Its exciting
to see the new ideas that the malls come up with,
she said.
Cheryl Patel echoes the view.
Even
as an adult, I still enjoy seeing all the Christmas decorations.
They really bring out the Christmas spirit, she said.
Shoppers agree that the more effort a shopping centre puts
into its decor, the more appealing it is to shop there.
Mall competition is fierce this year.
Christmas trees that stand 56 feet, cotton snow that doesnt
nip the nose and even reindeer replicas can now be found
in the malls of T&T.
At a time when shops and street vendors are offering bargains,
why would malls consider investing money in decorations
that last less than two months?
Given the number of stores in any mall, a collective marketing
strategy is not only cost effective, but also presents a
uniform, aesthetic style.
Malls spend thousands on decorations which account for the
bulk of its annual events budget.
There are more malls to compete for consumers attention
and pockets.
Strategic, of course: Gulf City in the South, Trincity in
the East and The Falls at West Mall in the West.
Each year the presentations are more elaborate in an attempt
to lure Christmas shoppers.
And then there are Santas frequent trips from the
North Pole to meet the children.
And the parang groups which sing the evening away.
Others are simply provocative.
Take West Mall, for instance. This year scarlet ibis and
bamboo shoots and poinsettia Christmas tree offer a Caribbean
feel to the season; a different look to last years
toy soldiers.
For most retailers, Christmas is undoubtedly the busiest,
most lucrative time. And spending more to dress up
is a standard tactic to get customers into the shops to
part with those year-end bonuses.
Who thinks about inflation when Hanna Montana dolls and
iPods beckon?
Decorating is costly
Masmaker Brian Mac Farlane, who has decorated numerous mallsWest
Mall, Trincity and Gulf City in La Romaine and Lowlands
in Tobago, to name a fewnoted that 20 years ago, a
mall could fix its decorating budget at under $100,000.
Fastforward to 2007.
That figure doesnt even begin to cover the cost of
already scarce labour.
The price is several times that.
Mac Farlane did not discuss what he charged malls for his
service or the cost of decorations, but another source was
able to confirm that some malls can spend close to a million
dollars.
Despite the fact that materials are now easier to source
(did someone say China?), they are more expensive.
Labour is scarce in nearly every facet of T&T industry.
Designers are having to outsource work to contractors.
Finding a designer can also be tricky.
Many are booked a year in advance.
Timing is key
While there is a growing trend from shopping centres to
start marketing its Christmas fare earlier every year, there
is a limit as to how early they can start.
This year, the general election cut close to Divali and
Eid and Carnival 2008 is almost upon us. The window of opportunity
is a little over one month.
Decorating too early results in the decors initial
impact fizzling by the time the shopping frenzy begins.
However, if the decorations are up too late, it can mean
losing customers to the competition.
This year most decorations went up around the first week
of November.
Mac Farlane pointed out that Christmas is sandwiched between
celebrations and as large cross-sections of shoppers are
Hindus or Muslims, they need to ensure the Christmas festival
does not overshadow those religious events.
One of the goals of the Christmas decor is to ensure that
customers forget about the upcoming Carnival season and
focus on Christmas shopping.
Each
mall, said Mac Farlane, whos been dressing malls
since 1984 , takes about two months to prepare and
one-and-a-half weeks to put in place.
The work is mostly done at nights with minimal interruption
to daily trade.
Trends evolve
The recent trend in designs has been to move away from themed
Christmas styles towards the more contemporary.
Mac Farlane tries to apply a local touch, blending his ideas
with traditional flavour.
In West Mall especially, he used a lot of the traditional
reds of Christmas, fusing poinsettias into his designs.
When asked if he had conflicts of interest in designing
for competing malls, he said, there isnt any
problem when it comes to that. Each shopping centre has
its own unique space, and my designs are the best suited
to the individual centres.
Mac Farlane still enjoys creating new ideas every year,
and the challenge of seeing the concepts through to reality.
Even though all malls will put up some form of decoration,
it isnt always the main focus of Christmas marketing
strategies.
Cheaper alternatives
Some malls look for other options, such as huge giveaways,
to entice Christmas shoppers.
Grand Bazaar has in recent years cut down its Christmas
decor budget.
Being an open air shopping centre, the decorations at Grand
Bazaar need to be weather resistant, making it more expensive
to decorate.
A lot of its external decorations also need constant replacing
as a result of either vandalism or theft or poor maintenance.
These problems, exacerbated by the fact that there are 18
buildings needing decorations, means it is more cost effective
for the mall to focus on cash and prize incentives, such
as their monthly car giveaways.
Internal decorations are then left to the individual store
owners.
Effect on shoppers
So how effective are all these expensive Christmas preparations
at drawing the crowds?
Extravagant decorations are now the norm in shopping malls
across the region. Expected and anticipated by the many
shoppers trying to decide where to spend their hard-earned
Christmas budget, malls now have to push the boundaries,
putting out bigger and better decorations every season.
According to one mall manager, even if the customer
only comes once to see the decorations and do some shopping,
the expense has been worth it.
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